“Premium 16-inch Straitgth Human Hair Extensions”

NO RETURN & NO REFUND POLICY – HYGIENE REASONS

Due to the nature of our products and for hygiene and safety reasons, ALL SALES ARE FINAL.

Eliza Hair does NOT accept returns, exchanges, or refunds on any hair extensions, bundles, closures, frontals, or wigs once the order has been shipped and delivered.

Because our products are personal-use and hygiene-related items, we strictly do not accept returns under any circumstances, including but not limited to:

• Change of mind

• Wrong length selected

• Wrong texture selected

• Wrong color selected

❗ EXCEPTIONS – DAMAGED OR INCORRECT ITEMS ONLY

We only offer replacements (NOT refunds) if:

• You received a damaged item

• You received the wrong item due to our error

To qualify:

• You must contact us within 48 hours of delivery

• Provide your order number and clear photos

• The item must be unused and in original packaging

If approved, a replacement will be sent at no additional cost.

🚚 SHIPPING FEES

All shipping fees are non-refundable.

⛔ ORDER CANCELLATIONS

Orders can only be canceled within 2 hours of purchase.
Once processing begins, the order cannot be canceled.

⚖️ POLICY UPDATES

Eliza Hair reserves the right to update this policy at any time without prior notice.